Your first order

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Your advantages at a glance

Mercedes-Benz Used Parts - The highest level of recycling. We are your point of contact for Mercedes-Benz wheels, tyres and rims. A large stock of rims, tyres and complete wheel sets is available to you all year round or just in time for the change of season. But also, for example, for the interior, body parts, suspensions, engines or accessories: the Mercedes-Benz Used Parts Centre reliably supplies you with carefully selected replacement parts after an accident or damage claim and delivers them directly to your desired workshop.

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Largest product availability

  • ! Proven original quality - for all current, newer Mercedes-Benz, smart, van and truck models
  • We have replacement parts, wheels, tires, complete wheels and suitable accessories in stock
  • High-quality, almost new products in different quality classes (see quality classes)
  • Warranty Up to 24 months warranty on parts

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Inexpensive replacement parts and wheels

  • A company of the Mercedes-Benz Group AG
  • Over 25 years of experience in recycling and distribution
  • Recycled and sustainable
  • On average 40% cheaper than the price of new parts
  • Hint! Competent product advice from our trained automotive specialists
    +49 (0) 711- 17 70 000
    mbgtc_parts@mercedes-benz.com
    Mon-Fri 8:00 a.m. to 5:30 p.m.

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Ordered safely & delivered quickly

  • Easy to use online shop with live chat
  • Find wheel and tyre combinations for your vehicle quickly and reliably via our VIN search
  • ! Money-back guarantee
  • Easy and secure ordering
  • Delivery in 2-4 working days - Europe-wide and 14 days return policy
  • Hint! We deliver directly to your workshop or desired address

Our service for you

Do you still have questions or special requests?

Please write to our trained motor vehicle staff without obligation via chat, contact form or e-mail. In addition, our customer service is available from Monday to Friday 8:00 a.m. to 5:30 p.m. under the telephone number: +49 (0) 711 - 17 700 00 . They will be happy to give you advice and answer any questions you may have. Benefit from years of Mercedes-Benz experience and a specialised team that is very common with all wheel and tyre combinations or part types.


Get to know us in a minute...


Whatever you need, you will find it with us. We are your contact partner for inexpensive wheels, tyres and rims with high quality. The Mercedes-Benz Used Parts Centre also reliably supplies you after an accident and damage claim. Every used part is inspected with attention to detail and must meet our precisely defined quality standards. Whether you need new wheels in time for the change of season, want to give your old star a new shine or are simply looking for winter tyres: the Mercedes-Benz Used Parts Centre is the right place for you. They not only avoid high repair costs, but also protect the environment. It’s the best or nothing.


Our product range

Wheels, tyres, rims

  • Complete wheels
  • wheels
  • Tyres
  • Accessories and Tirefit
  • Snow chains
  • Hint! Our highlight for you: find suitable complete wheel sets or wheels for your customers via the chassis number with our wheel finder

Replacement parts

  • Vehicle and parts packages
  • Axles, suspensions, drivetrains
  • Audio, navigation systems and telephone
  • Electrics and electronics
  • Gearboxes and clutches
  • Interiors
  • Body parts, lights and attachments
  • Fuel, air, ignitions and exhaust
  • Cooling, heating, air conditioning
  • Steering and track rod
  • complete engines and engine parts
  • Accessories
  • Clothes, collection, model cars
Barrier

Your first order at the Mercedes-Benz Used Parts Centre

Parts search and shopping cart

You can search for parts by car, transporter or truck model, or directly by search term or part number . When you have found the desired part, clicking on the blue shopping cart icon will place it in the virtual shopping cart . Previously you have the possibility to inform yourself about our terms of payment and delivery, among other things.  By clicking on the light blue shopping cart icon on the right-hand side of the menu bar, you will be forwarded to the shopping cart - from there you can also proceed to the order completion.  Clicking on the button "Continue to next step" will lead you to the complete checkout process.


Find a partner workshop

Have the new tyres and wheels for your Mercedes or smart delivered directly to the workshop! Are you looking for a suitable workshop for this? Here you will find the right one.

Shipping & payment method

In the third step, you select delivery by our shippingand logistics service providers. An express delivery is possible for an additional charge. In addition to the details of the product purchase, you will select your desired payment method in this step. Bank transfer/advance payment is selected as standard method. Changes to these settings are possible at any time until the completion of your order process.


 

 

Frequently asked questions


All questions regarding your order as a private customer.

Our online shop is currently available in German, English and French. Other languages are currently being implemented. You can register for your order in the English-language shop - we deliver to all EU countries. If you have any difficulties, you are always welcome to send an e-mail with your request or questions about desired items to mbgtc_parts@mercedes-benz.com . We will then be happy to support you in your language.

Value stability: our wheels and rims are extremely stable in value. Even after several years of use, the quality is still very good.
Expert opinion/General Operating Permit: with the Mercedes complete wheels neither a TÜV (Technical Inspection Agency, MOT) registration nor an expert opinion/an General Operating Permit (ABE) is required. You can find the permissible wheel and tyre combinations for your vehicle here.
Ready to use: the complete wheels delivered by us are directly ready for you to mount and use. By the way, they are already balanced. Parts such as our doors and bonnets are also available as complete parts in many colours - this saves your workshop time-consuming painting work and therefore you are ready to drive again immediately.
Quality: the parts, wheels and rims we offer are exclusively original products from Mercedes-Benz, AMG and smart. Benefit from the highest quality and fitting accuracy.
Security: all products are first put to the acid test in the workshop before they leave our shop. This means that we can offer you a two-year guarantee on almost every product in our shop within Europe. In addition, a return is possible for up to 14 days.

We ship our products within the European Union and EFTA. That means that we deliver to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. If you have any questions, please contact our mbgtc_parts@mercedes-benz.com.
The dismantled replacement parts and wheels come from newer used vehicles, test cars and production returns from Mercedes-Benz Group AG plants worldwide. Generally we service models in segments 1 and 2. If you cannot find the model you are looking for, please do not hesitate to contact us. Note(s): all vehicles were not involved in an accident.
Only if the dismantled parts meet our precisely defined quality criteria they are stored and sold. Our quality classes are divided into A and B quality and vary in their requirements depending on the product group. You can view these on our website and are thus well informed about the quality status you can expect with your order. Click here for the quality classes.
In principle, all our parts are available in our online shop under the common Mercedes-Benz article number. You can either find these products through the categories in our online shop or contact us directly via mbgtc_parts@mercedes-benz.com or +49(711)17 70 000. We would be happy to check product availability for you personally and advise you on possible alternatives.
Shipping costs apply to orders placed in our online shop. These are calculated automatically based on the respective item and selected country of delivery. Within the product detail overview you can see the respective shipping costs below the price. Furthermore, during the ordering process you will receive a summary in the shopping cart overview.
When an order is placed in our online shop, the order is processed directly through us. The following payment methods are available in our online shop: invoice, PayPal, cash on delivery, prepayment and credit card. You will receive a shipping confirmation and invoice by e-mail and your order will be sent directly from us to your desired address within 2-4 working days within Europe. The delivery is well packed via UPS or one of our long-term forwarding partners.
Return the delivery to us within 14 days. To do this, please fill in the returns form and send it to mbgtc_parts@mercedes-benz.com. After we have confirmed the return to you in writing, please send the products to our main factory in Neuhausen a. d. F., Germany via a forwarding agent or parcel service provider of your choice. As soon as we have received the products, we will immediately credit you the product value.
Our parts are guaranteed for up to 24 months for a maximum of 75,000 km from the date of installation. The warranty applies provided that an installation invoice from a certified car workshop is available. You can find more information in our warranty conditions .
Of course, we will be happy to provide you with advice and support throughout the entire purchasing process in our online shop. Our Customer Service Centre supports you with questions regarding product availability and installation. If you have any problems with your online order, our team is also happy to help. If you have any questions about your order or delivery status, our order processing team is ready to help you. If your products have been damaged or you wish to return them, you are welcome to contact our returns team. Click here for the contact form.

Mercedes-Benz centre for used car parts

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