General information

Our online shop is currently available in German, English and French. Other languages are currently being implemented. You can register for your order in the English-language shop - we deliver to all EU countries. If you have any difficulties, you are always welcome to send an e-mail with your request or questions about desired items to mbgtc_parts@mercedes-benz.com . We will then be happy to support you in your language.

The dismantled replacement parts and wheels come from newer used vehicles and production returns from Mercedes-Benz Group AG plants worldwide. Generally we service models in segments 1 and 2. If you cannot find the model you are looking for, please do not hesitate to contact us. Note: All vehicles were not involved in an accident.

Yes. If installed by a qualified specialist workshop (proof of installation in the form of an invoice is required), you will receive a total warranty of 2 years for almost all parts. (This applies in countries of the European Union and the European Free Trade Association (EFTA). Here you will find our warranty conditions.
The dismantled replacement parts and wheels come from newer used vehicles and production returns from Mercedes-Benz AG plants worldwide. Our dismantling professionals dismantle up to 9,000 vehicles a year from all current Mercedes-Benz and smart models. Our range includes inexpensive, high-quality replacement parts such as electronics, body parts and engines as well as various wheels, tyres, rims and suitable accessories. You cannot find what you are looking for with any other provider? You are welcome to visit us regularly. We can currently offer you over 30,000 different items, and our online shop is filled with approx. 800 new items every day.
Quality assurance is a top priority for recyclable parts. Anything that does not meet this requirement and therefore cannot be stored is sent for recycling. We are committed to a responsible approach to nature and the environment. This makes us one of the most sustainable companies in the Group.
With 9,000 dismantled cars per year and a range of 500,000 items, we operate one of the most modern dismantling and recycling operations and the largest used parts trade for the Mercedes-Benz brand in Neuhausen a. d. F. on an area of over 32,000 square metres.    We offer a favourable repair alternative for workshops, taxi companies, fleet operators and of course also for your private Mercedes. As the first manufacturer-owned dismantling company, we specialise in the reuse of Mercedes-Benz parts. We offer repair solutions in line with the current value of the A-Class, B-Class, C-Class, E-Class, S-Class and G-Class as well as for commercial vehicles such as the Sprinter, Atego and Actros. You will find many parts for your Mercedes or smart in our comprehensive range. Among other things, we offer you complete wheels, wheels, tyres, bonnets, doors, bumpers, trailer couplings, etc.
The dismantled replacement parts and wheels come from newer used vehicles, test cars and production returns from Mercedes-Benz AG plants worldwide. Our dismantling professionals dismantle up to 9,000 vehicles a year from all current Mercedes-Benz and smart models. Our range includes inexpensive, high-quality replacement parts such as electronics, body parts and engines as well as various wheels, tyres, rims and suitable accessories. You cannot find what you are looking for with any other provider? You are welcome to visit us regularly. We can currently offer you over 30,000 different items, and our online shop is filled with approx. 800 new items every day.
Only if the dismantled parts meet our precisely defined quality criteria they are stored and sold. Our quality classes are divided into A and B quality and vary in their requirements depending on the product group. You can view these on our website (www.mbgtc.de) and are thus well informed about the quality status you can expect with your order. Click here for the quality classes.
As your contact partner for an inexpensive replacement part solutions, we offer you a promotional discount on a selected range several times a year. Whether for parts or wheels from AMG, smart or the classic Mercedes-Benz. You can find more information in our online shop or in our newsletter. This way you will always be informed in time about every promotion - simply order and save cleverly. You can subscribe to our newsletter and receive exclusive discount promotions and offers in the future. In order to subscribe to our newsletter please click here.
With an average of 40% off the price of new parts, you as a workshop professional together with your customers, the Mercedes-Benz drivers, will not only save your budget but also the environment by using used replacement parts and wheels.

Have you not found the answer?

Our trained customer service is personally available for you.

We are available for you in our live chat and via the contact form or by e-mail to mbgtc_parts@mercedes-benz.com .

Our telephone customer service is available at +49 (0) 711 - 17 700 00 You can reach us from Monday to Friday from 08:00 am - 05:30 pm. We will be happy to help you.

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