Getting here & opening hours

Telephone sales and advice

First-class advice and sales by our expert automotive staff

Telephone consultation


+49 (0) 711 - 17 - 70000

Monday - Friday 08:00 h - 17:30 h

Advice by mail


Parts enquiries and general enquiries:

Route planning and directions

Please note that self-collection of products is not possible.

Do you have a question? Find answers quickly - sorted by topic

Have you not found the answer?

Our trained customer service is personally available for you.

We are available for you in our live chat and via the contact form or by e-mail to mbgtc_parts@mercedes-benz.com .

Our telephone customer service is available at +49 (0) 711 - 17 700 00 You can reach us from Monday to Friday from 8:00 a.m. to 5:30 p.m. We will be happy to help you.

Mercedes-Benz centre for used car parts

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